Privacy Policy
Last updated: 24 March 2026
Introduction
Welcome to Michelle Wells’ Privacy Policy. I am committed to protecting your privacy and handling your personal information carefully, lawfully, and confidentially.
This policy explains how your personal information is collected, used, and protected when you visit this website or contact me through it, including how cookies may be used.
This policy is written in accordance with the UK GDPR, the Data Protection Act 2018, and, where relevant, the Privacy and Electronic Communications Regulations (PECR). Under PECR, websites must provide clear information about cookies, and consent is generally required before non-essential cookies are used.
If your questions are not fully answered within this policy, please feel welcome to get in touch.
Who I am
Michelle Wells is the data controller and is responsible for your personal data.
If you have any questions about this policy or how your information is handled, you can contact me through the contact page on this website.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your personal data has been handled.
The data I may collect about you
I may collect, use, store, and process the following personal data:
Identity data
This may include your name.
Contact data
This may include your email address, telephone number, and any contact details you choose to provide.
Enquiry data
This includes any information you include in your message when you contact me through the website.
Website and cookie data
This may include limited information collected through cookies or similar technologies to help the website function properly, keep it secure, and understand how it is used. This website platform may use cookies and similar technologies for essential, functional, and analytics purposes.
I do not ask you to provide more personal information than is reasonably necessary through this website.
How your personal data is collected
I use different methods to collect data from and about you, including through:
direct interactions, such as when you complete a contact form or email me
automated technologies or interactions, such as cookies used by this website or its platform provider
How I use your personal data
I will only use your personal data when the law allows me to do so.
Your information may be used for the following purposes:
to respond to your enquiry
to communicate with you about therapy, supervision, or related services
to maintain the security and proper functioning of the website
to understand how the website is used and improve it where appropriate
to comply with legal, regulatory, insurance, or professional obligations
Lawful bases
Under the UK GDPR, organisations must identify the lawful basis they rely on for processing personal data. Depending on the circumstances, I may rely on one or more of the following:
where it is necessary to take steps at your request before entering into a contract
where it is necessary for my legitimate interests in running my website and professional services
where it is necessary to comply with a legal obligation
where you have given consent, where consent is required
Cookies
This website uses cookies to help it function properly and to provide a good experience for visitors.
Cookies are small text files placed on your device when you visit a website. Some cookies are strictly necessary for the website to work. Others may be used to understand how visitors use the site or to improve its performance. Under PECR, strictly necessary cookies do not require consent, but non-essential cookies generally do.
If non-essential cookies are used on this website, you will be given the option to accept or manage them through the cookie banner. Squarespace provides cookie banner tools for this purpose.
You can also control cookies through your browser settings. Please note that disabling some cookies may affect how the website works.
Sharing your information
I may share your information where necessary with trusted service providers involved in running this website, such as Squarespace. I may also share information where required to do so by law or professional obligation.
Some website providers or third-party tools may store or process data outside the UK. Where relevant, appropriate safeguards will be relied upon.
Keeping your information safe
I take appropriate steps to keep your personal information secure and to reduce the risk of unauthorised access, loss, misuse, or disclosure.
How long your information is kept
I will only keep personal information for as long as reasonably necessary for the purpose for which it was collected, or to meet legal, professional, or regulatory requirements.
Your legal rights
Under data protection law, you have rights in relation to your personal data. These include the right to:
request access to your personal data
request correction of inaccurate information
request erasure in certain circumstances
object to processing in certain circumstances
request restriction of processing in certain circumstances
withdraw consent where consent is relied upon
complain to the ICO
Third-party links
This website may include links to third-party websites. I am not responsible for the privacy policies or practices of those websites, and I encourage you to read their privacy policies if you visit them.